TOMS has tapped into a critical element of marketing. They're not just marketing their product, they're marketing a movement. When I wear my TOMS, I'm not just making a fashion statement, I'm making a political statement. I'm joining a movement that is bigger than myself, or my footwear.
TOMS has drawn me into their movement, and maintained my loyalty from start to finish.
1. One for One. It starts with their slogan- their statement or brand. As a consumer, I have a promise that with every one pair of shoes I am purchasing, one pair of shoes is also going to a child in need. This gives me affirmation in knowing that by purchasing these shoes rather than an alternative brand, I'm helping someone in need. I'm sold on the movement before I've even seen the product.
2. Design. With some organizations, I make my donation, and that is that. I may get a receipt or a thank you letter, but it's soon forgotten. With TOMS, I am wearing a reminder. They are uniquely styled in a way I would imagine a little Tom in a foreign country would wear. Because of this design, I now feel more strongly connected with the child I purchased a pair of shoes for, and I am inclined to make additional similar purchases. It's unique style bonds me to my fellow TOMS wearers. When I see someone wearing TOMS, I immediately recognize that they too care about helping children in need. They too are a part of this movement.
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4. Involvement. Once the excitement of my new shoes and my new cardboard box wears off, I can still share in the excitement behind this movement. TOMS engages their consumers through social media- facebook, twitter, blogs, and events. Over 1,000 events in over 25 countries were held worldwide encouraging people to create brand awareness by going one day without shoes.
You want to create a brand that impacts the world? Don't just market your product; market your movement.
Mood: Inspired
Mood: Inspired